Our Policies
Because We Care
In today’s online shopping market, we believe transparency should be the highest regarded customer value. That’s why we’ve clearly outlined all of our store policies below. Feel free to reach out with questions.
Our Shipping Policy
How It Works
This sometimes large and heavy product is shipped through commercial carriers and the freight charges are calculated by weight, length and girth.
Your location may not be available for direct to your door delivery, however you can pick up the product at your carriers warehouse/hub. Remember when handling this product TEAM LIFT may be required!
Returns
The Small Print
NO REFUNDS -- NO RETURNS
This is a custom built to order product. NO Refunds available and No Returns accepted.
** Inspect the shipping container/packaging for severe damage before accepting delivery **
***If package has severe damage open and inspect the product before accepting delivery!***
*Please video record unpacking if damage is suspected (short video clips recommended )
Warranty Information
The Information You Need to Know
The products we provide are guarantied to be of good workmanship.
The Motor/Operator carries a 7 year warranty.
Quality control is of extreme importance to us due to a strict returns policy.
Privacy Policy
Your Data is Secure
In order to protect your personal information, we use third-party banking to verify payment. Our site does NOT collect or store our customers’ data and any and all information is removed once purchase has been completed.
Your privacy is of the highest importance to our business, so you can shop with confidence.